Privacy Policy

Introduction

Rockwin Casino's Privacy Policy aims to inform users about their data rights and how we handle personal information. We collect, use, store, and protect user data in accordance with applicable laws and regulations.

Purpose of the Privacy Policy

This policy explains how Rockwin Casino collects, uses, stores, and protects your personal data. By using our site and services, you agree to this policy.

Scope of Application

This privacy policy applies to all users of Rockwin Casino's platform, including website visitors, account holders, and customers who use our services. By using our site and services, you consent to the practices described in this policy.

Consent Clause

By using our site and services, you agree that we can collect, store, and process your personal data as set out in this policy.

Data We Collect

• Personal Information: name, email address, date of birth, address, etc.
• Account Info: username, password, payment details
• Technical Data: device information, IP address, browser type, cookies
• Usage Data: site activity, login logs, game interactions

How We Use Your Data

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device by our website. We use:

• Essential cookies: necessary for website functionality, e.g., login management
• Analytics cookies: help us understand how you use our site and services
• Marketing cookies: allow us to display targeted advertisements on other websites

You can manage or disable cookies through your browser settings.

Legal Basis for Processing

• Contractual necessity: e.g., processing deposits and withdrawals
• Legal obligations: e.g., anti-money laundering regulations
• Legitimate interests: e.g., improving our services and personalizing your experience
• User consent: when you agree to share data for specific purposes, e.g., promotional emails

Data Sharing and Disclosure

• Payment processors
• Gaming providers

We do not sell personal data. Disclosure of personal data may occur where legally required.

Data Storage and Retention

We store your personal data securely for as long as necessary for the purposes described above. We retain your data in accordance with applicable laws and regulations, including:

• Account activity logs: up to 6 months
• Transaction records: up to 5 years

Security Measures

• SSL encryption
• Access controls and authentication processes
• Monitoring for unauthorized access

Your Rights

• Access: request a copy of your personal data
• Update or delete: correct errors in your data or remove it altogether
• Withdraw consent or object to processing: notify us if you no longer wish to share data for specific purposes
• Contact: reach out to our support team ([email protected]) to exercise these rights

International Data Transfers

We may transfer personal data outside the user's country or EEA. We use Standard Contractual Clauses to ensure that external recipients of your data protect it in accordance with applicable laws and regulations.

Third-Party Services

External links or services have their own privacy policies, which we are not responsible for. We recommend reviewing these policies before using third-party services.

Policy Updates

We may update our Privacy Policy from time to time. If significant changes occur, we will notify you through email ([email protected]) and on our website. Continued use of our site and services means acceptance of updated terms.

By using Rockwin Casino's platform, you agree to the practices described in this policy.